Company record

What the company knows is written down.

The company record is a layer of facts, not an impression. Each fact has a source, a date, and a confidence. Which fact outranks another is fixed. The model does not decide it while writing.

Source

A price in the catalog outranks a sentence in a chat. With no source, the claim does not enter the record.

Scope

A worker reads what its file allows. A wide memory is not a virtue if it leaks one department into another.

A check before the proposal

The model may phrase the sentence. It is set against the facts before it is proposed as a statement about the company.

A drawn example

Fact: Usual delivery is five business days
Source: The approved services catalog
Date: The date the catalog was approved
Confidence: Recorded, not inferred
Precedence: Outranks a later note in chat

A drawn example. Not a customer record, and not proof that the layer is running.

What this layer is not

Not a dump of chats presented as policy.
Not a memory with no confidence.
A simulation of a large decision, if built later, is labeled a simulation and is not evidence.